The governing philosophy behind the WorkZone platform is to empower organizations, users and partners. For you as a customer and user of the platform, it means that you will be able to model your business, build processes and interactions and implement rules, integrations and automation. Either using your own internal resources or by teaming up with one of the WorkZone partners.
In more practical terms, the WorkZone platform offers extensive configuration- and modelling capabilities, giving you full flexibility when choosing implementation strategy and pace. By using one of the certified WorkZone partners, you also get access to consultants, conducting advisory and consulting services, aligned to the WorkZone Methodology.
description of capabilities
The success of your digital transformation processes depends on the ability to model and express your business needs. With the core entities in KMD WorkZone, you can model any business object with metadata, rules, validation and relations, to form the foundation for implementing processes.
With this core capability, KMD WorkZone can be leveraged by organisations in a variety of sectors and markets, such as Government agencies, Life & Pension companies, Energy and Utility companies and Organisations (NGO, labour, etc.).
Capture, identify, classify, store, relate, secure, search/retrieve, track and destroy or permanently preserve your records or information objects.
The wide range of Records Management capabilities help structuring your data and information.
Producing and working with content in various formats is an essential part of most business processes.
With a rich integration to MS-Office/Office365, and a number of supporting services for text extraction, advanced document production, versioning, format rendering services, enterprise search, etc., KMD WorkZone offers smart ways to working with content.
Regardless of whether your context is a casefile, a project, a sale or a complaint, the ability to define the context is vital, when setting the framework for plans, activities, relations, communication, documentation, etc.
The context plays a pivotal role, describing the lifecycle of that specific flow or process and acts as an anchor-point to involved resources, activities, content, etc.
An object or a property of an object might have restrictions in terms of who has access and who can modify, etc. KMD WorkZone has a flexible and extensive approach to setting up users, roles and rights.
This enables your organisation to implement and conduct any level of data-ethical principles, to inspect and manage this through trace/logging and from an overall perspective ensure compliance in the data-processing performed.
The digitization of data is essential when building effective digital processes and subsequently automating these.
You can model structured dialogues, which can be applied to self-service portals, used for data collection within an active process or even for internal checks and approvals.
And with secure communication, letters, reports, decisions, agreements can be submitted in confidentiality through services that also enable digital signing.
Not only government agencies have to comply to privacy, ethics, and security regulations.With the introduction of the GDPR legislation, companies and authorities world-wide are affected. KMD WorkZone is fully GDPR compliant, offering a broad range of services for protecting data, with extensive logging capabilities and tools to support purge of specific data belonging to a legal entity (the right to be forgotten).
This is not new to us. The WorkZone platform has been used by Defence, Police and other public authorities which have always had compliance requirements similar to GDPR.
Ensuring the heritage and the history of processed data is important to ensure that you are operating on current data and that you safe-keep documentation on decisions, actions and communication.
In WorkZone, rules to support automatic retention can be defined and executed. Services for transferring content and data to Long Term Archive, for instance national archives, is available.
Working within a specific context in KMD WorkZone can be done effectively utilizing the numerous tools and capabilities available. But you also have the option of capturing the different processes, letting KMD WorkZone support and regulate the progress of a process.
The Adaptive Process capability is an entirely new way of thinking processes, supporting the reality of dynamically changing conditions, as opposed to traditional workflows with a more rigid approach to ensure a uniform processing approach.
You can model the processes in your company or organisation, as advanced checklists or as processes driven by rules and data.
For some companies and organizations advanced input-output management and deep system-to-system integration is a requirement. For others it is low volume content production and distribution. KMD WorkZone supports both requirements.
With the advanced I/O management capabilities you will be able to configure advanced integration solutions, synchronize data between different sources, perform template-based document production, collect data from different sources and produce advanced and rich content.
Advanced support for preparation of meetings and processes within solely or partially politically driven organisations.
From preparing both resolutions and/or decision papers, over handling the decision-making process through one or more committees or boards, to documenting and potentially publishing the result.
The capabilities include meeting planning, alignment to committee structure and membership as well as extensive documentation supporting a decision (what, when, who, where).
Numerous daily meetings are the reality of most organisations. The WorkZone Meeting services extends the meeting capabilities of MS-Office/Exchange, adding aganda and content directly from WorkZone to the meeting.
Through the WorkZone client, Microsoft Office and apps, the participants can prepare, read, and edit documents, make notes and comments (private or public), and get an overview of the agenda. The meeting agenda, documents used and meeting report, will all be stored in a meeting context in KMD WorkZone.
How well a data-discipline do your users conduct? Do you capture and process sensitive data, which is not properly classified and/or protected? Do you store data, for which you have no purpose or consent? These are the kinds of questions, WorkZone Quality Center can answer for you. By crunching your data, observations are generated based on rules which you have defined.
Notification of the identified issue will by default be submitted to the person responsible for the impacted object. This person is then expected to address the issue, but it could also be configured for automatic handling by a system component. In this way KMD WorkZone will automatically and on an on-going basis improve your data quality and help to ensure compliance.
Measure your processing – do you reach your defined goals? Analyse the processing details to understand your organizations effectiveness and identify possible improvements.
Through dashboards, searches and export to tools like MS-Excel and MS Powerpivot, you are able to monitor the business processes, to ensure that goals are reached. Further, the process information can be explored to analyse and identify improvement potential.
The WorkZone platform offers a comprehensive set of API services that can be utilized to build integrations and support use of KMD WorkZone as a platform for building business specific applications. The API services are based on standards (OData / WebDAV), which enables seamless integration to applications supporting these standards.