A COMPLEX ENERGY AND UTILITY MARKET
The energy market of the future requires technology capable of continuous and flexible adaptation to legislative changes, demand for diverse products and new data calculation methods. At the same time, it is necessary to be able to process enormous data volumes in near real-time to balance out the energy systems. KMD Elements is based on Microsoft Azure technology and equipped with an advanced configuration engine to handle increasing complexities on the energy and utility market.
NEED FOR EFFICIENT CUSTOMER SERVICE
The market is facing an increasing need for attentive customer service and differentiated communication channels. At the same time, the green agenda has increased the need for providing consumer information. This creates the need to present relevant data at the right times in the user interface and for further analyses in other areas of the business. These elements are integrated in KMD Elements.
INCREASING RESOURCE CONSUMPTION
Regulatory changes and greater needs for targeted and efficient customer service have resulted in increased resource consumption for administrative and manual work processes. It is beneficial to run these processes via IT systems to free up time for more value-creating tasks. KMD Elements is implemented with a fully documented API catalog to ensure that you can perform integrations to create a coherent, automated and efficient system landscape.
KMD ELEMENTS SUPPORTS SEVERAL ROLES IN THE ENERGY AND UTILITY MARKET
KMD Elements features an advanced and flexible configuration engine with complete control of the creation of complex products and settlement agreements. The KMD Elements user can also create complex calculations with time series templates or the integrated formula editor. The system flexibility enables the user to create and perform calculations on complex PPA agreements without further system development or adjustments.
Multiple integration options, a modern user interface, and a customer-centric data model allows KMD Elements to support the billing specific business processes of the supplier role. KMD Elements is module and API-based and can be flexibly adapted to both simple and complex IT environments.
The network company role requires fully automated processes, robust meter master data management and solid DataHub integration. KMD Elements supports all this while at the same time enabling integration with a variety of different systems via the thoroughly tested REST APIs of the system.
KMD ELEMENTS – A CUSTOMER-CENTRIC AND FULLY AUTOMATED INDUSTRY SOLUTION
CUSTOMER-CENTRIC AND USER-FRIENDLY
In KMD Elements, the customer is central to everything. The user interface provides relevant overviews when needed. Customer communication is based on a modern platform allowing the creation of event-based communication flows.
DATA-DRIVEN DECISION SUPPORT
KMD Elements processes are handled in relevant process centers, ensuring that the user performs a more validating role. The system provides user decision support in relevant situations.
SECURE AND EFFICIENT PROCESSES
KMD Elements is based on a flexible configuration engine and offers multiple integrations, creating fully automated processes. The system also allows for mass processing of core processes.
KMD Elements must simplify and optimize work process in centrica Energy trading
With the implementation of KMD Elements, Centrica Energy Trading will have IT support that is capable of precisely expressing their unique business need. This will result in, inter alia, more efficient work processes and faster and easier settlement with the customers.